How to Manage Restaurant Store Managers

1. As the owner, don't micromanage or interfere too much in the store manager's operations—just focus on results. If you interfere in everything, even the most capable store manager will end up being a figurehead.

2. Be prepared to guard against risks, since you haven't yet confirmed this store manager's capabilities. Every decision he makes should require your approval and reporting. During the probation period, personnel authority cannot be handed over to him. Even after the probation period ends, you must still clearly define the scope of his authority and specify which departments and positions are off-limits. For example, he has no management rights over staff in the finance department.

3. When you hire an excellent store manager, you can try your best to retain him—but above all, remember not to become overly reliant on him. If something goes wrong with him, the consequences for the restaurant could be disastrous. The best preventive measure is to use the excuse of opening a new branch and require this store manager to train a successor, maintaining awareness of talent reserves.

Related: How to Recruit Staff for a Restaurant?