Dajia Picks

Free users vastly outnumber paying users; these low-value, low-conversion free accounts consume disproportionate compute and support resources, which degrades the experience for paying customers (causing instability, among other issues), leading to poor retention and ultimately turning the business unprofitable.

In the realm of public opinion, there is no concept of right or wrong—only the weak prevail.

It’s precisely because one extreme exists that another is born.

Branding exists to enable consumers to punish companies, so if you want to dodge oversight, don't build a brand.